Executive summary / customer service analysis report development outlining major service area improvements presented to the Major, City Council / departments, agencies and boards.
Category: Reporting
Healthcare SOX Operations
IT controls analysis / review, management, tracking, monitoring, reporting, and auditing for all national system change / release management activities; application deployment process engineering; SOX operations procedures and processes development; change / release management doc reviews.
Transportation Systems
System enhancement analysis / management including business requirements, BI report enhancements, design / integration planning, and wireframe / mockup development.