Product use guides, slide presentations and other launch materials for several consumer product lines.
Month: February 2019
OEM Online Help Documentation
Online help documentation and user interface (UX) content development.
ISP Website and Documentation
Process flows, policies and procedures for all IT areas; market competition analysis; website content.
Bluetooth Wireless Sales / Training Guide
Bluetooth / wireless technical sales / training and information guide development including wireless background, product features, use cases, in-depth technology overview, and more.
Federal Government Contract Proposal
Contract proposal for the U.S. Department of Energy.
Military Contract Proposals
Multi-million dollar government / military contract proposals for the U.S. Navy and U.S. Army.
Federal Government / Military Contract Proposals
Multi-million dollar proposals for the U.S. Army, National Sciences Foundation, and U.S. Air Force.
Financial Services SOX Compliance
SDLC documentation including system interface diagrams and process flows to comply with SOX.
Financial Services IT Documentation
QA procedures to support all SDLC processes, disaster recovery / business continuity plans, and technical team activities; CMS / DMS research, analysis, design and implementation.
Mortgage Systems Documentation
System infrastructure / process diagramming; system interfaces / data mapping diagramming; maintenance / audit guide development for 12 systems; network operations and help desk procedures and guides; SalesForce system implementation / support documentation development.