Subprime home equity lender specializing in the origination, purchase, sale and servicing of residential mortgage loans.
Projects
- Technical writing for legacy system (Empower) interface Operations and Help Desk guides to comply with the Sarbanes-Oxley Act of 2002 including system infrastructure, process flows, data transfer/mapping details, system installation, backup, recovery, maintenance and monitoring, user accounts, escalation, and troubleshooting/contact information.
- Technical writing/editing for network operations procedures to support business continuity/disaster recovery plan and operations/help desk guides.
|
2006 - 2007
encorecredit.com
Samples excluded due to proprietary content.
|
